Welcome to Digital Debt Settlement Ltd
+44 (0)333 313 0404 info@digitaldebtsettlement.co.uk 9th Floor, Lyndon House, 58-62, Hagley Road, Birmingham, B16 8PE

Helping Businesses &
Local Government instantly
maximise unrecovered
consumer debt

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In 2019 we sent 4 billion individually personalised SMS across the globe

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What we do

Digital Debt Settlement uses Synapse our group automation platform, enabling Local Authorities effortlessly maximise unrecovered debt. Using our communications waterfall with inbuilt artificial intelligence, continuously optimising the most effective communication channel for each individual. We can link into social media platforms and use bots driven by Artificial Intelligence to reduce the demand on call centre agents and improve the customer’s experience.

About us

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Benefits

Regardless of communication method we cost effectively engage debtors on behalf of council ensuring the best possible outcome.

Intelligent, multi-channel
customer communication

Regardless of communication method we cost effectively engage debtors on behalf of council ensuring the best possible outcome.
Customers can pay how they want, when they want – thanks to two-way digital communications and IVR payment options giving customers the maximum choice on how to pay.

24/7 automation across
channels to expedite resolution

Customers can pay how they want, when they want – thanks to two-way digital communications and IVR payment options giving customers the maximum choice on how to pay.
A real-time visual representation of how the complete journey works across all channels which can be changed in an instant improving conversions.

Customer journey tracking
for real-time optimisation

A real-time visual representation of how the complete journey works across all channels which can be changed in an instant improving conversions.
Digital Debt Settlement uses a PCI compliant platform which ensures regulatory compliance.

Compliant agent
guided payments

Digital Debt Settlement uses a PCI compliant platform which ensures regulatory compliance.
Why choose us?

Businesses & Local Government which have large consumer debt recognise the cost and resource it takes to pursue each case. Our system has been built with two things in mind:  Maximise the amount of debt recovered and ensure that debt is recovered by the most cost effective means, it’s an automated intelligent process, more cost effect than any manual process and never has a sick day.

Solutions

Top Companies are already using our digital debt solution
United Utilities
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Contact us, to find out more about
how we can help you improve your debt collection process and recovery.

Contact us

+44 (0)333 313 0404 info@digitaldebtsettlement.co.uk 9th Floor, Lyndon House, 58-62, Hagley Road, Birmingham, B16 8PE