In 2019 we sent 4 billion individually personalised SMS across the globe
What we do
Digital Debt Settlement uses Synapse our group automation platform, enabling Local Authorities effortlessly maximise unrecovered debt. Using our communications waterfall with inbuilt artificial intelligence, continuously optimising the most effective communication channel for each individual. We can link into social media platforms and use bots driven by Artificial Intelligence to reduce the demand on call centre agents and improve the customer’s experience.
24/7 automation across
channels to expedite resolution
Customer journey tracking
for real-time optimisation
Why choose us?
Businesses & Local Government which have large consumer debt recognise the cost and resource it takes to pursue each case. Our system has been built with two things in mind: Maximise the amount of debt recovered and ensure that debt is recovered by the most cost effective means, it’s an automated intelligent process, more cost effect than any manual process and never has a sick day.